Welcome to our FAQ page. Let us know if you have any additional questions. We are always happy to help!

Welcome to our FAQ page. We have compiled a list of frequently asked questions to provide you with the information you need about our products and services. If you have any additional questions, please feel free to contact our customer support team.

Yes! We sell garage doors. We have different colors and styles in stock if you are needing a new garage door now. Or we can special order any door you want from one of the manufacturers we work with.

Yes. We sell garage door openers. We mainly sell Liftmaster and Genie but can get other brands too.

We service Columbus and the surrounding areas.

Yes we are. We answer our phones 24/7/365. Our normal business hours are Monday through Friday, 8-4. We run emergency service after 4 on weekdays and all day on weekends.

Yes. We prefer to sell and install the garage doors and openers we recommend. We are very familiar with the products on the market and know which ones will work best. We also have relationships with manufacturers which makes any warranty claims very easy. But, if you have already purchased a new garage door and/or opener and are just looking to have them installed, we can help.

We offer a wide range of garage doors to suit different needs and preferences.

Garage doors are made from a variety of materials, each offering different benefits in terms of durability, aesthetics, insulation, and maintenance requirements. Here are some common materials used in garage door construction:

  1. Steel: Steel is a popular choice for garage doors due to its strength and durability. It is available in different gauges, with lower gauge numbers indicating thicker and more robust steel. Steel doors can be painted or have a factory-applied finish and are often resistant to rust and corrosion.

  2. Aluminum: Aluminum garage doors are lightweight and offer a contemporary look. They are resistant to rust and are often less expensive than other materials. However, aluminum may not provide as much insulation as other options and can dent more easily.

  3. Wood: Wood garage doors are highly customizable and can add warmth and elegance to a home’s exterior. They are available in various wood species, such as cedar, redwood, or mahogany, and can be stained or painted to achieve the desired look. Wood doors require regular maintenance, including staining or painting, to protect against weathering and decay.

  4. Vinyl: Vinyl garage doors are known for their low maintenance requirements and resistance to dents, rust, and fading. They are available in different colors and finishes and can mimic the appearance of wood. Vinyl doors often have insulation options to enhance energy efficiency.

  5. Fiberglass: Fiberglass garage doors are lightweight, durable, and resistant to dents, warping, and rust. They are available in a range of finishes and can mimic the look of wood. Fiberglass doors are typically less expensive than wood or steel options but may not offer the same level of insulation.

  6. Composite: Composite garage doors are made from a combination of materials, such as wood fibers and recycled materials, to provide the benefits of different materials in one. They can resemble the look of wood but are typically more durable and require less maintenance.

It’s important to consider factors such as climate, desired insulation level, budget, and aesthetic preferences when choosing the material for your garage door. Consulting with a garage door professional can help you make an informed decision based on your specific needs.


Yes, we understand that personalization is important. We offer customization options, including colors, finishes, materials, and window designs, allowing you to create a garage door that complements your home’s architecture and reflects your unique style.

Absolutely! Our garage doors are designed with energy efficiency in mind. We utilize high-quality materials and insulation technology to minimize heat transfer and maintain a comfortable temperature inside your garage. This can help reduce energy consumption and lower your utility bills.

Yes, we offer professional garage door installation services. Our experienced technicians will ensure that your new garage door is installed correctly and functions smoothly. We take pride in our attention to detail and strive for customer satisfaction with every installation.

Certainly! Our skilled technicians are equipped to handle garage door repairs. Whether you have a broken spring, a malfunctioning opener, damaged panels, or any other issue, we can diagnose the problem and provide efficient repairs to get your garage door working properly again.

Requesting a quote is easy. You can contact us via phone, email, or through our website’s “Get a Quote” form. Provide us with some basic details about your requirements, and our team will promptly provide you with a customized quote tailored to your needs.

Yes, we stand behind the quality of our products and offer warranty coverage for our garage doors. The specific warranty details may vary depending on the product and components chosen. Please inquire with our customer support team to learn more about our warranty policies.

The installation time can vary depending on the type and complexity of the garage door. In most cases, our professional installers can complete the installation within a day. However, larger or custom-made doors may require additional time. Rest assured, we strive to provide efficient installation services without compromising on quality.

Yes, we offer garage door maintenance services to ensure the longevity and optimal performance of your garage door. Regular maintenance can help identify potential issues early on and prevent costly repairs. Contact us to schedule a maintenance appointment, and our technicians will keep your garage door in excellent condition.

For any further assistance or inquiries, you can reach out to our customer support team through the following channels:

  • Phone: (614)364-3340
  • Email: andrew@matrixgaragedoors.com


Our knowledgeable team is ready to assist you with any questions, provide guidance, and help you choose the perfect garage door for your needs.